Job Description

Child Safeguarding:
Level 3 - The responsibilities of the post may require the post holder to have regular contact with or access to children or young people.

---

ROLE PURPOSE:

The position holder is responsible for fostering strong relationships between governmental and non-governmental organizations by ensuring effective communication, timely information sharing, and proactive feedback collection. This role plays a vital part in facilitating partnerships, promoting collaboration, and ensuring compliance with national regulations.

---

SCOPE OF ROLE:

• Reports to: Head of Administration
• Staff directly reporting to this post: None

---

KEY RESPONSIBILITIES:

Office Registration:

• Ensure Save the Children office registration and renewal with government bodies.
• Ensure the organization's property/s has renewed documents and follow up on its renewal.
• Ensure adherence to national regulations affecting Save the Children's operations, including registration.

Customs Formalities:

• Liaise with government offices and embassies to clear imported goods.
• Assist the relevant departments with customs clearance.

Duty-Free Status:

• Obtain duty-free status letters and clear consignments and expatriate personal effects.
• Provide support for departments on customs clearance.
• Process media permits and shooting permits for journalists.

Staff Permits:

• Process international staff permits, including work permits, residence permits, driving licenses, and document authentication.
• Handle passport and visa processing for staff on official business.

Government Relations:

• Arrange high-level meetings with government officials.
• Manage various issues related to government offices by adhering to the rules and procedures of the government.

Dispatch and Payment Settlement:

• Distribute letters, project proposals, and different documents for governmental and non-government organizations.
• Settle the organization's utility payment as per the specified schedule.

Reporting:

• Establish a reporting framework between sub-offices and the country office, providing regular updates.
• Prepare weekly, monthly, and annual reports.

---

SKILLS AND BEHAVIOURS (Our Values in Practice):

Accountability:

• Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same.
• Widely shares their personal vision for Save the Children, engages and motivates others.
• Future orientated, thinks strategically.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters.
• Values diversity, sees it as a source of competitive strength.
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions.
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency.

---

QUALIFICATIONS AND EXPERIENCE:

• BA in Management / Communication / Marketing or other related fields with relevant experiences.
• At least 3 years of experience working in a similar position.
• Experience working with NGOs/the UN sector.
• Multi-task oriented, excellent communication skills, and problem-solving abilities.
• Ensure prompt information flow through a high level of communication, negotiation skills, and excellent listening ability.
• Ability to build and maintain relationships with diverse stakeholders.
• A driving license is required.
• Excellent written and spoken English.
• Commitment to and understanding of Save the Children’s aims, values, and principles.
• Proficiency in Microsoft Office applications.